Privacy policy

Last updated: May 5, 2026

TagKicks operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience for sneaker tattoo papers and related customisation products.

TagKicks is powered by Shopify, which enables us to provide our online store and related services. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our store, we may collect or process the following types of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Order and transaction information, including products you view, add to cart, purchase, return, exchange, or cancel.
Payment information, including payment method, billing details, payment confirmation, and transaction details. Full payment card details are processed securely by Shopify and payment providers and are not stored by TagKicks.
Account information, including your username, password, preferences, and account settings if you create a customer account.
Customer support information, including any information you provide when contacting us.
Device and usage information, including your IP address, browser type, device information, pages viewed, and how you interact with our website.
Marketing preferences, including whether you have chosen to receive promotional emails or other marketing communications.

How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you, when you place an order, create an account, contact us, subscribe to marketing, or use our website.
Automatically through our website, including through cookies and similar technologies.
From Shopify and service providers, who help us operate our store, process payments, deliver orders, provide analytics, prevent fraud, and support customer service.
From third-party partners, where permitted by law, such as marketing, advertising, delivery, or fraud-prevention services.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Our Services

We use your information to process orders, take payments, arrange shipping, provide order updates, manage returns, respond to enquiries, and provide customer support.

Improving Our Store

We may use your information to understand how customers use our website, improve our products, improve our customer experience, and develop better services.

Marketing and Advertising

Where permitted, we may use your information to send promotional emails, show relevant advertisements, recommend products, or inform you about new collections, offers, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at support@tagkicks.com.

Security and Fraud Prevention

We use personal information to protect our website, detect fraud, prevent misuse, verify transactions, and keep our store secure.

Legal and Compliance Purposes

We may use your information to comply with legal obligations, tax and accounting requirements, consumer protection laws, lawful requests, or to enforce our terms and policies.

Lawful Basis for Processing

Where UK GDPR or similar data protection laws apply, we rely on the following lawful bases to process your personal information:

Contract – to process your order, take payment, deliver products, handle returns, and provide customer support.
Legal obligation – to keep records required for tax, accounting, consumer protection, and legal compliance.
Legitimate interests – to operate and improve our business, prevent fraud, protect our website, respond to customer enquiries, and maintain reasonable business records.
Consent – for email marketing, certain cookies, and other optional activities where consent is required.

You can withdraw consent at any time where we rely on consent to process your personal information.

How We Share Personal Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our services. This may include:

Shopify, which hosts and powers our online store.
Payment processors, to securely process payments.
Shipping and fulfilment providers, to deliver your order.
Technology and service providers, such as website hosting, analytics, email, customer support, and fraud prevention tools.
Marketing and advertising partners, where permitted by law.
Professional advisers, such as accountants, legal advisers, or compliance providers.
Authorities or regulators, where required by law or legal process.

We only share personal information where necessary and where there is a lawful reason to do so.

Relationship With Shopify

Our store is powered by Shopify. Shopify collects and processes personal information to provide the online store, checkout, payment, analytics, security, and other services.

Information you submit through our store may be transmitted to and processed by Shopify and its service providers, which may be located outside the country where you live.

Shopify may also process information about your interactions with our store and other Shopify-powered stores to help provide, protect, and improve its services.

You can learn more about Shopify’s privacy practices by visiting:

https://www.shopify.com/legal/privacy

You can also learn more about Shopify’s consumer privacy options at:

https://privacy.shopify.com/en

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, understand how customers use our store, support security, and help with marketing or advertising where permitted.

Some cookies are essential for the website to work properly, such as checkout, cart, security, and payment-related cookies.

Non-essential cookies, such as analytics or advertising cookies, will only be used where consent is required and has been provided through our cookie settings.

You can manage cookies through your browser settings and, where available, through our website cookie settings.

Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

If you visit a third-party website, you should review their privacy policy and terms before providing personal information.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you believe that a child has provided us with personal information, please contact us at support@tagkicks.com, and we will take appropriate steps to delete that information where required.

Security of Your Information

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

You should avoid sending sensitive or confidential information to us through unsecured channels.

If you create an account with us, you are responsible for keeping your login details safe and confidential.

How Long We Keep Your Information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

We usually keep order and transaction records for as long as needed for tax, accounting, legal, and business record purposes.

Customer support messages are kept only as long as needed to deal with the enquiry and maintain reasonable business records.

Marketing consent records are kept until you unsubscribe or withdraw consent, unless we need to keep limited records to show compliance.

Your Rights and Choices

Depending on where you live, you may have rights in relation to your personal information. These may include:

The right to access the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information.
The right to request a copy of your personal information.
The right to object to certain processing.
The right to restrict certain processing.
The right to withdraw consent where processing is based on consent.
The right to opt out of marketing communications.

To exercise your rights, contact us at:

support@tagkicks.com

We may need to verify your identity before responding to your request.

Marketing Communications

If you subscribe to our marketing emails, we may send you updates about TagKicks products, offers, collections, and related content.

You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us at support@tagkicks.com.

Even if you unsubscribe from marketing, we may still send you non-marketing emails about your orders, account, returns, or customer service enquiries.

International Transfers

We may transfer, store, or process your personal information outside the country where you live.

Where required, we rely on recognised transfer safeguards, such as adequacy decisions, Standard Contractual Clauses, UK-approved transfer mechanisms, or other lawful transfer methods.

Complaints

If you have any concerns about how we handle your personal information, please contact us first at:

support@tagkicks.com

If you are in the UK and are unhappy with our response, you also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or operational practices.

When we update this policy, we will change the “Last updated” date at the top of this page.