Contact information
Last updated: May 5, 2026
If you need help with an order, product question, return, refund, shipping issue, or general enquiry, you can contact TagKicks using the details below.
Customer Support
Email: support@tagkicks.com
We aim to respond to customer enquiries as soon as possible, usually within 1–3 business days.
Business days are Monday to Friday, excluding UK bank holidays.
Business Address
TagKicks
25 College Avenue
Grays
England
RM17 5UN
United Kingdom
Order Enquiries
For order-related questions, please include your:
- Order number
- Full name
- Email address used at checkout
- A clear description of the issue
- Photos or videos where relevant
This helps us respond faster and resolve your enquiry properly.
Returns and Refunds
For return or refund requests, please email:
Please include your order number and a short explanation of your return request.
Returns and refunds are handled according to our Return and Refund Policy.
Shipping Enquiries
For delivery or shipping questions, please email:
Please include your order number and shipping address so we can check your order status.
Shipping is handled according to our Shipping Policy.
Contact Form and Live Chat
Where available, you may also contact us through our website contact form or Shopify Inbox chat.
Please note that live chat may not always be available outside business hours.